How many times have you or someone in your company lost important information due to errant deletion or some other common mistake? It happens to everyone! However, when you are in business for yourself or part of a team for someone else’s company, these kinds of small...
Most businesses rely on repeat business from their customers, which means providing top customer support not just before and during the sale, but also after the sale. Often customers have basic questions about the use of a product or service, or they may have issues...
Being able to diagnose and improve behavioral and mental health is more important than ever before. That is because more people have afflictions than in the past. While these kinds of issues are not new to our species, they are more prominent, and having the right...
As the owner of an automotive repair shop, you are responsible for the level of customer service that your business provides to its clientele. You want to avoid long wait times and unhappy customers. You want people who come to you for services to be in and out of the...
If you worry that you’ll continue into obscurity forever and customers will never notice you, it might be time to get serious about your website. While you need to ensure the physical location is also spot on, your site is the first thing that most customers see. A...